Shipping & Delivery Policy – Farhan & Co

At Farhan & Co, all products are custom-made according to client requirements. Our shipping and delivery process is designed to ensure safe handling and timely installation of your customized woodwork.

1. Delivery Area

We currently offer delivery and installation services within:

  • Lahore
  • Other Cities only for the online order 

Delivery availability may vary based on project size and location.

 

2. Production & Delivery Timeline

  • Each project is custom-built; therefore, delivery timelines depend on design, material, and project complexity.

  • Estimated delivery time will be shared at the time of order confirmation.

  • Timelines may change due to material availability, weather conditions, or unforeseen circumstances.

 

3. Shipping Charges

  • Shipping and transportation charges are calculated separately and may vary depending on:

    • Product size and weight

    • Delivery location

    • Installation requirements

  • Any additional charges will be communicated in advance.

 

4. Delivery & Installation

  • Most customized products require professional installation, which will be handled by our team.

  • The customer must ensure:

    • Site readiness

    • Clear access to the installation area

    • Availability of electricity and water (if required)

Delays due to site unavailability are not the responsibility of Farhan & Co.

 

5. Damage During Transit

  • We take utmost care in packaging and transportation.

  • In case of any damage during delivery, the issue must be reported at the time of delivery or installation.

  • Claims reported after installation or acceptance will not be entertained.

 

6. Delivery Acceptance

  • The customer or their representative must be present at the time of delivery.

  • Once the product is delivered and installed, it will be considered accepted.

 

7. Delays & Force Majeure

Farhan & Co will not be held responsible for delivery delays caused by:

  • Natural disasters

  • Strikes or transportation issues

  • Government restrictions

  • Any circumstances beyond our control